Privacy Policy

Last Updated: October 10, 2025

Note: This privacy policy applies to the alpha version of AgFin.Care and is subject to change.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

• Name, email address, and contact information
• Phone numbers for call monitoring services
• Financial account information (with explicit consent)
• Family member contact information for alert services
• Usage data and service interactions

1.2 Automatically Collected Information

We automatically collect:

• Log data and IP addresses
• Device information and browser type
• Service usage patterns
• Security and fraud detection data

2. How We Use Your Information

We use your information to:

• Provide fraud monitoring and protection services
• Send security alerts and notifications
• Improve our AI detection systems
• Communicate with you about your account
• Comply with legal obligations

3. Information Sharing

3.1 We DO NOT Share Your Information With:

• Marketing companies or advertisers
• Data brokers or analytics companies
• Social media platforms
• Third parties for profit purposes

3.2 We May Share Information When:

• Required by law or legal process
• Necessary to protect safety or security
• With your explicit consent
• With trusted service providers (under strict contracts)

4. Data Security

We implement industry-standard security measures:

• End-to-end encryption for all data transmission
• Secure data storage with access controls
• Regular security audits and monitoring
• Employee background checks and training
• Multi-factor authentication requirements

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your information (subject to legal requirements)
• Opt out of non-essential communications
• Request data portability

6. Data Retention

We retain your information:

• As long as your account is active
• As required for legal compliance
• For security and fraud prevention purposes
• Until you request deletion (where permitted)

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this privacy policy as our service evolves. We will notify you of significant changes via email or through our service.

9. Contact Us

For privacy-related questions or concerns:

• Email: privacy@agfin.care
• Phone: 1-800-AGFIN-CARE
• Mail: AgFin.Care Privacy Officer, [Address TBD]

10. Alpha Program Notice

Important: During our alpha testing phase, additional data may be collected for service improvement purposes. All alpha testers will be notified of specific data practices and provide explicit consent.